Dear customer
You can find answers to many questions about bank products and send a question to a bank employee in the following sections:
Customer support service
for individuals:
+7 916 675-77-57
MTS
+7 926 827-77-57
Megafon
+7 903 675-77-57
Beeline
+7 991 875-77-57
T2
Please note
All calls are charged according to the rates of companies providing mobile/landline telephone services.
For regions
Calls from abroad, Moscow, Moscow, Tula, Kaluga, Tver, Ryazan, Vladimir regions
+7 495 775-77-57
Other regions of Russia
8 800 700-77-57
Didn't find what you need?

For companies
Head Office
+7 495 981-38-00
+7 495 725-40-40
Department of Small and Medium Business
+7 495 543-99-77
sme.contact@crediteurope.ru
Department of Corporate Business
+7 495 543-99-77
corporatebanking.applications@crediteurope.ru
Department of Financial Institutions
fi@crediteurope.ru
Department of control of online transactions of individuals
8 800 700-45-20
+7 499 271-32-19
Payroll Department
salary.program@crediteurope.ru
Departments and divisions
Auto loan management
avtocredit@crediteurope.ru
Department of Mortgage Lending and Refinancing
ipoteka@crediteurope.ru
Recruitment Department of Moscow and Moscow Region
(495) 725 40 36, (495) 775 46 99
cv@crediteurope.ru
Department of personnel selection of regional divisions
(495) 789 95 86
cv-region@crediteurope.ru
Press Office
For media representatives
pressoffice@crediteurope.ru
Other
For claims settlement inquiries (CASCO)
insurance-damages@crediteurope.ru
For questions on cooperation in installing the Bank's ATMs
ATM.Unit@crediteurope.ru
For notaries for the purpose of verifying issued agreements
upravlenie-delami@crediteurope.ru
For inquiries within the framework of the Bank's Professional Activities in the Securities Market
INVEST@crediteurope.ru