This is a new version of the official website of JSC "Credit Europe Bank (Russia)". The old version is available here

Dear customer

You can find answers to many questions about bank products and send a question to a bank employee in the following sections:

Customer support service
for individuals:

+7 916 675-77-57

MTS

+7 926 827-77-57

Megafon

+7 903 675-77-57

Beeline

+7 991 875-77-57

T2

Please note

All calls are charged according to the rates of companies providing mobile/landline telephone services.

For regions

Calls from abroad, Moscow, Moscow, Tula, Kaluga, Tver, Ryazan, Vladimir regions

+7 495 775-77-57

Other regions of Russia

8 800 700-77-57

Didn't find what you need?

For companies

Head Office

+7 495 981-38-00
+7 495 725-40-40

Department of Small and Medium Business

+7 495 543-99-77
sme.contact@crediteurope.ru

Department of Corporate Business

+7 495 543-99-77
corporatebanking.applications@crediteurope.ru

Department of Financial Institutions

fi@crediteurope.ru

Department of control of online transactions of individuals

8 800 700-45-20
+7 499 271-32-19

Payroll Department

salary.program@crediteurope.ru

Departments and divisions

Auto loan management

avtocredit@crediteurope.ru

Department of Mortgage Lending and Refinancing

ipoteka@crediteurope.ru

Recruitment Department of Moscow and Moscow Region

(495) 725 40 36, (495) 775 46 99
cv@crediteurope.ru

Department of personnel selection of regional divisions

(495) 789 95 86
cv-region@crediteurope.ru

Press Office

For media representatives

pressoffice@crediteurope.ru

Other

For claims settlement inquiries (CASCO)

insurance-damages@crediteurope.ru

For questions on cooperation in installing the Bank's ATMs

ATM.Unit@crediteurope.ru

For notaries for the purpose of verifying issued agreements

upravlenie-delami@crediteurope.ru

For inquiries within the framework of the Bank's Professional Activities in the Securities Market

INVEST@crediteurope.ru

Additionally